We create training programs that make complex information accessible and actionable, empowering employees to work smarter, make better decisions, and adapt to changing business needs. From onboarding and technical training to ongoing skills development, our custom solutions build confident, capable teams that drive meaningful results.
With experience spanning multiple industries and organizations of all sizes, iNStep brings a broad perspective to every engagement.
that resonates across diverse teams
from different sectors
that work in real-world environments
from various organizational cultures
with practical application
Successful training begins with understanding what success looks like for your business. Through a proven process of discovery, design, and implementation, we help organizations achieve specific goals. We start by understanding your unique challenges and key performance indicators, develop targeted solutions that simplify complex information, and provide ongoing support to ensure lasting results.
Get new employees contributing faster and more effectively
Rollout new processes and systems successfully
Increase productivity while reducing costly errors
Maintain consistent quality across operations
Capture and transfer critical organizational knowledge
Train teams efficiently on complex procedures
Implement changes with minimal disruption to workflow
Our collaborative approach begins with in-depth understanding of your specific needs and challenges. From there, we tailor a learning strategy that not only meets your immediate goals but is agile enough to evolve with the industry, ensuring long-lasting impact.
“I've worked with many instructional designers over the years and Nicole is truly one of the very best. What makes Nicole unique is her ability to execute on every part of the project skillfully.”
Once our analysis is complete, we provide you with our findings, a recommendation plan, and training roadmap – all focused around your unique needs.
Once it is time to put the plan into action, we take a collaborative approach, partnering with you to construct a project plan and building a development team perfectly suited for your project. We make sure you have all the ingredients for success … step by step.
“Nicole's attention to detail when guiding groups and getting to the core of the need has been a constant boon for the projects she works with us on.”
We craft unique educational experiences, from immersive gamification to succinct micro-learning and comprehensive blended learning paths.
We not only identify optimal solutions but also actualize them with our in-house development team. Our training is crafted with award-winning visual design and robust programming, ensuring both elegance and functionality.
Expanding on traditional eLearning, we offer a diverse array of training modalities suited to the digital age. This includes hands-on or virtual-led workshops, software simulations, and real-time performance support.
Gamification & Interactive Scenarios
Software Simulations
Micro- Learning Courses
Blended Learning Journeys
Presentation Guides
Interactive eLearning
Leadership Development Programs
Compliance and Safety Trainings
Product Knowledge & Certifications
Sales Enablement & Customer Excellence
Process Training & Skills Development
Our user testing catches usability issues before launch. With real user feedback, we optimize your training for an engaging, seamless learner experience.
Understanding that true learning extends beyond initial training, we provide comprehensive performance support tools and strategies. From leadership coaching to practical job aids, we ensure your team has the resources to apply new skills effectively, driving continuous growth and development long after the initial training event.
Discover how iNStep’s tailored learning solutions can equip your team with the skills they need to thrive. Whether you’re rolling out new processes, upskilling employees, or strengthening leadership, we design training that aligns with your business goals and delivers real results.
We design training that fits your team’s needs—whether it’s onboarding, upskilling, leadership development, or process training. Our programs deliver both direct training and ongoing support structures to ensure employees can apply what they learn right away.
Training formats include:
✔ Instructor-led workshops (in-person or virtual)
✔ On-demand eLearning (asynchronous learning that integrates with your LMS)
✔ Coaching & mentoring (to reinforce learning and leadership growth)
✔ Blended learning solutions (combining multiple training methods for maximum impact)
We’ll tailor the approach to fit your organization’s goals.
The timeline for developing training solutions varies widely, depending on the complexity of the content, the chosen delivery medium, and budgetary considerations. Throughout the needs analysis phase, we work closely with you to define a timeline that aligns with your goals and resource availability, ensuring we deliver high-quality, impactful training within a realistic timeframe.
It depends on your organization’s needs. We offer:
✔ Short-term workshops (single sessions for targeted skills)
✔ Multi-week learning programs (for leadership and skill-building)
✔ On-demand eLearning (asynchronous training that integrates with your LMS)
✔ Ongoing development plans (for long-term workforce growth)
Our on-demand training solutions provide flexible, self-paced learning options that fit your team's schedule while ensuring knowledge retention and application.
We’ll help determine what format works best for your team.
From the onset of our partnership, we collaborate to establish an effective evaluation plan tailored to the life of the training. Utilizing both qualitative and quantitative metrics, including feedback surveys, performance assessments, and business outcomes, we continuously refine this plan. This ongoing evaluation allows us to quickly identify when and where changes are needed, enabling us to target updates and optimizations efficiently to ensure maximum training efficacy.
Our services are valuable to any organization undergoing change and in need of effective training solutions. We focus on both operational training and leadership development to help leaders guide their teams through change and foster innovation. Our experience spans various industries, from hospitality to legal, and includes working with companies of all sizes, from startup to global Fortune 100 companies.
Turning learners into leaders. Let’s build what’s next.
