How We Step In
What This Looks Like For You
We’ll begin with brief one-on-one conversations with key stakeholders to understand their priorities. We’ll use what we learn to tailor a focused working session that brings the right leaders together to align on the business need, desired outcomes, and decisions that will shape the initiative.
Step One
We align key leaders around the business need, desired outcomes, and decisions that will shape the initiative.
What This Looks Like For You
We’ll meet with your subject-matter experts (SMEs) and stakeholders to understand the work, the audience, and what may be getting in the way of performance. When useful, we’ll also observe the work firsthand through a walkthrough or shadowing session.
Step Two
We identify what people need to do differently and what support will help them get there.
What This Looks Like For You
We’ll turn what we learned into a solution blueprint, then reconnect with your team for a project kickoff. Together, we’ll confirm the project goals, learning objectives, deliverables, scope, and how we’ll work together throughout the engagement.
Step Three
We turn those findings into a clear roadmap for learning, practice, and ongoing support.
What This Looks Like For You
Your SMEs provide content expertise and feedback; we handle the instructional design and development. You’ll review work at agreed checkpoints so we can refine the solution before it is finalized.
Step Four
We build and refine the learning experiences and supporting resources included in the plan.
What This Looks Like For You
We’ll determine whether a pilot or user testing will add value before rollout. If so, you may help identify representative users and provide access to a training or test environment that reflects the real work.
Step Five
We prepare the finished solution for rollout, including quality review, testing, and pilot support when needed.
What This Looks Like For You
We will reconnect for up to three follow-up conversations to review results, discuss how the learning is being applied, and identify adjustments or reinforcement that could strengthen performance.
Step Six
We evaluate outcomes, look at how learning is being applied, and identify opportunities to strengthen the work over time.
